A legal disclaimer
The information, services, and content provided by Tones Color Lab (“Company,” “we,” “our,” or “us”) are for general informational and service purposes only. By booking an appointment or using this website, you agree to the terms outlined in this disclaimer.
General Service Disclaimer
All hair services are performed by a licensed professional with extensive experience. However, results may vary based on individual factors including, but not limited to:
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Hair type and texture
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Previous chemical treatments
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Hair condition and integrity
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Client maintenance and aftercare
Tones Color Lab does not guarantee specific results, particularly for color services, chemical treatments, or hair extensions.
Chemical + Color Services Liability
By receiving chemical services (including color, bleach, relaxers, keratin treatments, and toners), you acknowledge and accept that:
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There are inherent risks, including hair damage, breakage, or unexpected results
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Outcomes may vary depending on prior treatments or undisclosed hair history
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You are responsible for providing accurate and complete hair history
Tones Color Lab is not liable for damage resulting from:
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Prior chemical services performed by other stylists
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Failure to disclose previous treatments
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Improper at-home care after service
Hair Extensions Disclaimer
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Tones Color Lab is not responsible for the quality, performance, or longevity of hair extensions not purchased directly through the salon.
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Improper maintenance, excessive tension, or failure to follow care instructions may result in damage to natural hair.
By receiving extension services, you accept full responsibility for ongoing maintenance and care.
Allergic Reactions + Sensitivities
Clients acknowledge that certain products used during services may cause allergic reactions or sensitivities.
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It is the client’s responsibility to inform the stylist of any known allergies or medical conditions
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Patch testing is recommended for clients with sensitivities
Tones Color Lab is not liable for allergic reactions if no prior disclosure was made.
No Guarantee - No Refund Policy
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All services are provided “as is” without warranties of any kind
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All sales are final
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No refunds will be issued for completed services
Adjustments may be offered at the sole discretion of Tones Color Lab in accordance with company policy.
Limitation of Liability
To the fullest extent permitted by law in the State of Texas:
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Tones Color Lab shall not be held liable for any:
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Direct, indirect, incidental, or consequential damages
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Hair damage, loss, or dissatisfaction
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Allergic reactions or sensitivities
Arising from services performed or the use of this website.
Governing Law
This Disclaimer and all services provided by Tones Color Lab are governed by and construed in accordance with the laws of the State of Texas.
Any disputes arising shall be handled exclusively in the courts located in or serving Dallas County, Texas.
Contact
For any questions regarding this Disclaimer, please contact:
Tones Color Lab
9850 N Central Expy #101,
Dallas, TX 75231